AI Visibility
measured16/100
Emerging · in Customer Experience
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals44/100
Some gaps
Avg Prompt Score
4
across 320 prompts
AI Share of Voice
4%
across 320 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Customer Experience
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
TapMango is a B2B customer loyalty & engagement platform for merchants, and it already has meaningful AI-citation inputs from G2 (15 reviews, 3.9/5) and Capterra (186 reviews, 4.8/5). The biggest AI citation risk is evaluation-stage conversion queries like “TapMango pricing” and “TapMango vs [competitor]” because first-party comparison pages and crawlable pricing details appear weak (pricing page shows “CALL US” and no numeric tiers).
Based on audit of tapmango.com · Sep 1, 2026