AI Visibility
measured36/100
Emerging · in Customer Experience
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals1/100
Weak fundamentals
Avg Prompt Score
9
across 1183 prompts
AI Share of Voice
9%
across 1183 prompts
Critical Issues
2
critical + high
How AI Visibility breaks down
in Customer Experience
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Smile.io is visible in
3Executive summary
Smile.io is highly likely to be cited by AI engines for evaluation-stage queries because it has strong G2 presence (459 reviews, 4.6/5) and publicly crawlable pricing tiers. The biggest citation risk is conversion-stage “pricing/plan” and evaluation-stage “software application details” where AI engines benefit most from structured data (SoftwareApplication/FAQPage) and crawlable comparison/evaluation pages on smile.io itself.
Based on audit of smile.io · Aug 31, 2026