AI Visibility
measured18/100
Emerging · in Help Desk
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals1/100
Weak fundamentals
Avg Prompt Score
4
across 290 prompts
AI Share of Voice
4%
across 290 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Help Desk
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Plain is visible in
2Executive summary
plain.com is a B2B SaaS (AI support infrastructure for B2B teams) and already has meaningful AI-citation inputs from G2 (20 reviews, 4.5/5). The biggest risk for AI shortlists is evaluation-stage crawlability/structured extraction: while pricing is public and specific, there’s no evidence (from live search) of SoftwareApplication/FAQPage/AggregateRating structured data on first-party pages, and there’s no confirmed Gartner/Forrester/IDC enterprise analyst footprint.
Based on audit of plain.com · Jun 4, 2026