AI Visibility
measured39/100
Emerging · in Feedback Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals5/100
Weak fundamentals
Avg Prompt Score
23
across 359 prompts
AI Share of Voice
23%
across 359 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Feedback Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Nicereply is a B2B customer feedback/CX survey SaaS with strong AI-citation inputs from G2 (431 reviews, 4.5 rating) and Capterra (283 reviews, 4.7 rating). The biggest AI citation risk is evaluation-stage crawlability/structured-data: pricing is publicly accessible with clear tiers, but there’s no evidence (from live search) of SoftwareApplication/FAQPage schema or llms.txt/robots.txt controls, which can limit Google AI Overviews and other LLMs from confidently citing product details.
Based on audit of nicereply.com · Sep 29, 2026