AEO Score
66
Strong Presence
Avg Prompt Score
1
across 296 prompts
AI Share of Voice
1%
across 278 prompts
Critical Issues
5
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Livechatinc is visible in
2Executive summary
LiveChat is highly likely to be cited by AI engines for evaluation-stage prompts like "What is the best live chat software?" and "How does LiveChat compare to Zendesk?" because the domain hosts first-party comparison content (e.g., LiveChat vs Intercom) and publishes pricing/cost guidance. The single highest-ROI fix is to strengthen structured data + crawlability for evaluation pages (SoftwareApplication/FAQPage + pricing tiers) so AI engines can reliably extract and cite pricing and comparison facts for prompts like "How much does LiveChat cost?" and "Is LiveChat good for ecommerce customer support teams?".
Based on audit of livechatinc.com · Apr 2, 2026