AI Visibility
measured16/100
Emerging · in Customer Success
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals54/100
Some gaps
Avg Prompt Score
50
across 554 prompts
AI Share of Voice
50%
across 554 prompts
Critical Issues
2
critical + high
How AI Visibility breaks down
in Customer Success
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Haven is visible in
2Executive summary
usehaven.com (Haven) is a B2B finance/accounting service for startups and growing businesses and already has strong AI-citation inputs from G2 (33 reviews, 5.0/5). The biggest risk for AI visibility is evaluation-stage citation for “best/alternatives” and “vs” queries: the site has comparison-style blog content, but there’s no clear evidence of first-party, brand-led comparison pages and no confirmed SoftwareApplication/FAQPage structured data for AI evaluation queries.
Based on audit of usehaven.com · Oct 16, 2026