AI Visibility
measured44/100
Frequently Cited · in Help Desk
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals58/100
Some gaps
Avg Prompt Score
26
across 462 prompts
AI Share of Voice
28%
across 462 prompts
Critical Issues
5
critical + high
Brand Accuracy
3/74
citations with inaccuracies
How AI Visibility breaks down
in Help Desk
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Happyfox is visible in
3Executive summary
HappyFox is a B2B help desk / customer support software vendor with meaningful AI citation inputs from G2 (268 reviews on the seller page) and active first-party evaluation content like Zendesk vs HappyFox and HappyFox vs Zendesk pages. The biggest AI-citation risk is missing/unclear structured data + crawlability signals for evaluation queries (SoftwareApplication/FAQPage/robots.txt/llms.txt), which can prevent AI engines from confidently citing HappyFox for “what is X / pricing / integrations” prompts.
Based on audit of happyfox.com · Aug 10, 2026