AEO Score
2
Limited Presence
Avg Prompt Score
8
across 300 prompts
AI Share of Voice
8%
across 300 prompts
Critical Issues
3
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Desk365 is visible in
2Executive summary
Desk365 is already reasonably likely to be cited by AI engines for evaluation-stage queries because it has an active G2 presence (31 reviews) and publicly crawlable, tiered pricing ($12/$22/$32 per agent/month billed annually). The biggest citation risk is conversion-stage “pricing/plan” and evaluation “vs/alternatives” queries where AI needs crawlable first-party comparison + structured product/pricing schema; your site has comparison blog posts, but the audit did not confirm SoftwareApplication/FAQPage/AggregateRating structured data on the domain.
Based on audit of desk365.io · Jun 8, 2026