AI Visibility
measured31/100
Emerging · in Marketing Automation
measured from this brand's audit prompts
AEO Readiness
fundamentals74/100
Solid fundamentals
Avg Prompt Score
1
across 1581 prompts
AI Share of Voice
0%
across 1560 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Marketing Automation
Composite = 50% coverage + 30% engine breadth + 20% position, measured across this brand's own audit prompts (it isn't in a tracked category rollup yet). Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Customer is visible in
8Executive summary
Customer.io is highly likely to be cited for evaluation-stage queries because it has strong G2 authority (732 reviews, 4.4★) and first-party competitor comparison pages (e.g., Customer.io vs. Braze/Iterable/Klaviyo) plus a publicly accessible pricing page with explicit tiers ($100/mo Essentials, $1,000/mo Premium). The highest-ROI fix is to ensure structured data coverage (SoftwareApplication + FAQPage for evaluation queries) and to expand/refresh comparison coverage for the remaining competitor set (MoEngage) so AI engines can confidently answer all comparison prompts.
Based on audit of customer.io · Apr 1, 2026