AI Visibility
measured18/100
Emerging · in Live Chat
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals52/100
Some gaps
Avg Prompt Score
4
across 283 prompts
AI Share of Voice
4%
across 283 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Live Chat
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Chaport is visible in
2Executive summary
Chaport is a B2B customer messaging/live chat SaaS with solid third-party review presence (notably Capterra 63 reviews at 4.9 and G2 23 reviews at 4.8), so it can be cited for evaluation-stage queries. The biggest AI-citation risk is missing/unclear first-party structured evaluation surfaces (SoftwareApplication/FAQPage/LLMs.txt/robots.txt verification) and limited enterprise analyst signals; the highest-ROI fix is to add/verify SoftwareApplication + FAQPage structured data and ensure AI-crawler crawlability for pricing and evaluation pages.
Based on audit of chaport.com · Sep 29, 2026