AI Visibility
measured73/100
Frequently Cited · in Help Desk
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals69/100
Solid fundamentals
Avg Prompt Score
99
across 596 prompts
AI Share of Voice
100%
across 580 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in Help Desk
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
Zoho.com is highly likely to be cited by AI engines for B2B evaluation queries because it has strong third-party review presence (e.g., Zoho CRM shows 2,921 G2 reviews) and first-party competitor comparison content with explicit pricing tables. The single highest-ROI fix is to strengthen/verify structured data for evaluation and pricing pages (SoftwareApplication + FAQPage + Product/Offer + AggregateRating) so AI Overviews and assistants can reliably extract “what it is / who it’s for / pricing / integrations” without relying on third parties.
Based on audit of zoho.com · May 19, 2026