AI Visibility
measured17/100
Emerging · in Customer Success
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals—
Not audited yet
Avg Prompt Score
9
across 89 prompts
AI Share of Voice
9%
across 89 prompts
Shortlist Position
2/80
Not Visible · Customer Success Discovery
How AI Visibility breaks down
in Customer Success
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Your visibility gap
ZapScale surfaces in 2/80 Customer Success discovery prompts. Claim this profile to see which 78 prompts you're missing and how to win them.
ZapScale surfaces in 2 of 80 Customer Success discovery prompts across AI engines. This data is pre-computed from category prompt runs — run a full audit to generate detailed recommendations.
Based on audit of zapscale.com · Aug 28, 2026