AI Visibility
measured11/100
Emerging · in Help Desk
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals—
Not audited yet
Avg Prompt Score
4
across 184 prompts
AI Share of Voice
4%
across 184 prompts
Shortlist Position
0/77
Not Visible · Help Desk Discovery
How AI Visibility breaks down
in Help Desk
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Your visibility gap
SolarWinds Web Help Desk surfaces in 0/77 Help Desk discovery prompts. Claim this profile to see which 77 prompts you're missing and how to win them.
SolarWinds Web Help Desk surfaces in 0 of 77 Help Desk discovery prompts across AI engines. This data is pre-computed from category prompt runs — run a full audit to generate detailed recommendations.
Based on audit of webhelpdesk.com · Aug 28, 2026