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ProductCitation IndexAI InfluenceBlogBook
[unCited]/Pendo
ProductCitation IndexAI InfluenceBlogBook
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AEO Score

74

Strong Presence

Avg Prompt Score

31

across 1032 prompts

AI Share of Voice

31%

across 1011 prompts

Category Visibility

#11

in Product Analytics · of 54

Critical Issues

5

critical + high

Per-stage performance

🔍Discovery
693 category
Cited44%307/693
Share of voice42%avg
Engine consensus63%of engines
Competitors3.5avg/cited
Sentiment—no data
⚖️Evaluation
15 brand-level
Cited80%12/15
Share of voice80%avg
Engine consensus—
Competitors0.7avg/cited
Sentiment—no data
🛡️Trust
7 brand-level
Cited43%3/7
Share of voice43%avg
Engine consensus—
Competitors0.0avg/cited
Sentiment—no data
💰Conversion
7 brand-level
Cited86%6/7
Share of voice67%avg
Engine consensus33%of engines
Competitors1.7avg/cited
Sentiment—no data

Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.

Categories Pendo is visible in

5
  • Product Analytics11 of 54→
  • Product Experience11 of 73→
  • Feedback Management33 of 179→
  • Data & Analytics87 of 254→
  • AI-Driven Customer Insightsnot yet measured→

Executive summary

Pendo is highly likely to be cited by AI engines for evaluation-stage queries because it has strong G2 authority (1751 reviews, 4.5★) and first-party comparison pages like “Pendo vs. Heap” and “Pendo vs. Fullstory.” The single highest-ROI fix is to strengthen structured evaluation surfaces for the exact buyer prompts (especially “How does Pendo compare to Userpilot/Appcues/Heap/FullStory/Smartlook?” and “How much does Pendo cost?”) with consistent, crawlable FAQPage/SoftwareApplication-style blocks on the relevant pages so AI can quote them directly.

Based on audit of pendo.io · Apr 2, 2026

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