AI Visibility
measured17/100
Emerging · in Contact Center
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals56/100
Some gaps
Avg Prompt Score
2
across 299 prompts
AI Share of Voice
0%
across 288 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in Contact Center
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Ooma is visible in
2Executive summary
Ooma is strongly positioned for AI citation on evaluation and conversion prompts because it has a crawlable, tiered pricing page (e.g., $19.95/$24.95/$29.95 per user per month) and first-party comparison content (e.g., Ooma Office vs. Nextiva). The biggest risk is that several high-intent comparison prompts (Ooma vs Quo/GoTo Connect/RingEX/Dialpad Connect) and structured-data requirements (SoftwareApplication/FAQPage) are not clearly discoverable/crawlable via search, which can prevent Ooma from being selected in “best/alternatives” shortlists.
Based on audit of ooma.com · Aug 30, 2026