AI Visibility
measured34/100
Emerging · in IT Service Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals43/100
Some gaps
Avg Prompt Score
7
across 323 prompts
AI Share of Voice
7%
across 323 prompts
Critical Issues
4
critical + high
Shortlist Position
0/80
Not Visible · Device Management Discovery
How AI Visibility breaks down
in IT Service Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Matrix42 is visible in
2Your visibility gap
Matrix42 surfaces in 0/80 Device Management discovery prompts. Claim this profile to see which 80 prompts you're missing and how to win them.
Executive summary
Matrix42 has strong B2B entity signals (Gartner Peer Insights profile with 129 ratings and a Forrester Wave mention on its homepage), but it is weak for AI evaluation/conversion queries because pricing is quote-gated and first-party comparison content for Jira Service Management / ServiceNow IT Service Management is not clearly discoverable. The single highest-ROI fix is to publish crawlable, SSR-first evaluation pages that directly answer “How does Matrix42 compare to Jira Service Management?” and “How does Matrix42 compare to ServiceNow IT Service Management?” with self-contained recommendation blocks and structured data.
Based on audit of matrix42.com · Jun 5, 2026