AI Visibility
measured16/100
Emerging · in Contact Center
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals1/100
Weak fundamentals
Avg Prompt Score
18
across 345 prompts
AI Share of Voice
18%
across 345 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Contact Center
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Invoca is visible in
2Executive summary
Invoca is strongly positioned for AI citation on evaluation-stage comparison queries because it has first-party “Invoca vs CallRail/CallTrackingMetrics/Marchex” pages and a publicly accessible pricing page. The biggest remaining risk is conversion-stage and structured-citation completeness: pricing is present but the site’s AI-citation enablers (SoftwareApplication/FAQPage/AggregateRating) were not discoverable via search, and robots.txt/llms.txt/sitemaps were not accessible to verify crawlability.
Based on audit of invoca.com · Oct 2, 2026