AI Visibility
measured52/100
Frequently Cited · in Feedback Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals55/100
Some gaps
Avg Prompt Score
55
across 16 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in Feedback Management
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
InMoment is a B2B CX/feedback analytics SaaS brand and has strong AI-citation foundations via third-party review platforms (notably Gartner Peer Insights and Capterra) plus first-party pricing/package pages that are crawlable. The highest-risk query pattern for AI citation is evaluation-stage “vs/alternatives/pricing” where models need crawlable, structured comparison and SoftwareApplication/FAQPage-style evaluation content; the single highest-ROI fix is to add/expand first-party, brand-led comparison pages and ensure SoftwareApplication + FAQPage structured data exists on product and evaluation pages.
Based on audit of inmoment.com · May 7, 2026