AI Visibility
measured58/100
Frequently Cited · in Knowledge Base
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals20/100
Weak fundamentals
Avg Prompt Score
61
across 302 prompts
AI Share of Voice
61%
across 302 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in Knowledge Base
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Helpjuice is likely to be cited by AI engines for knowledge base / customer support self-service queries because it has strong G2 presence (374 reviews) and clear, crawlable pricing tiers. The biggest risk to higher citation frequency is evaluation-stage comparison coverage and structured data: ensure first-party “[Helpjuice] vs [Competitor]” pages exist and lead with Helpjuice, and add/verify SoftwareApplication + FAQPage schema so AI can confidently answer pricing/integration/comparison questions from your own pages.
Based on audit of helpjuice.com · May 7, 2026