AI Visibility
measured18/100
Emerging · in Software Marketplace
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals51/100
Some gaps
Avg Prompt Score
4
across 294 prompts
AI Share of Voice
4%
across 294 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Software Marketplace
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
HelpHero is a B2B SaaS (product tour / in-app onboarding) with strong AI-citation inputs from G2 (4.9/5 from 18 reviews). The biggest risk for AI engines is evaluation-stage citation: while first-party comparison pages exist (e.g., HelpHero vs Appcues), the site’s structured-data/SoftwareApplication and AI-crawler guidance signals appear thin or not discoverable, limiting rich extraction for “HelpHero vs X” and “HelpHero pricing” prompts.
Based on audit of helphero.co · Oct 6, 2026