AI Visibility
measured24/100
Emerging · in Community Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals4/100
Weak fundamentals
Avg Prompt Score
23
across 184 prompts
AI Share of Voice
23%
across 184 prompts
Critical Issues
6
critical + high
How AI Visibility breaks down
in Community Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Heartbeat is visible in
1Executive summary
Heartbeat.chat is a B2B community platform with public, crawlable pricing (from $49/mo) and a meaningful G2 presence (31 reviews on the seller page). The biggest AI-citation risk is evaluation-stage coverage: there’s no evidence (from live search) of first-party “[Brand] vs [Competitor]” comparison pages or SoftwareApplication/FAQPage structured data that AI engines can reliably cite for shortlist-building queries.
Based on audit of heartbeat.chat · Oct 2, 2026