AI Visibility
measured28/100
Emerging · in Customer Experience
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals56/100
Some gaps
Avg Prompt Score
69
across 25 prompts
AI Share of Voice
100%
across 9 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Customer Experience
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
Extole is a B2B enterprise offer management/referral & loyalty platform and already has meaningful AI citation inputs via its G2 presence and strong first-party developer/docs surfaces. The biggest risk for AI citation is evaluation-stage “brand vs competitor” and conversion-stage “pricing” queries: Extole appears to rely on demo/request flows rather than clearly crawlable, tiered pricing, and there’s no clear evidence of first-party “Extole vs X” pages indexed for AI to cite.
Based on audit of extole.com · Aug 29, 2026