AI Visibility
measured40/100
Frequently Cited · in Customer Success
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals16/100
Weak fundamentals
Avg Prompt Score
42
across 190 prompts
AI Share of Voice
42%
across 190 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Customer Success
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Custify is visible in
1Executive summary
Custify is highly likely to be cited by AI engines for evaluation-stage queries because it has strong G2 presence (500+ reviews) and is listed on Gartner Peer Insights (48 ratings). The single highest-ROI fix is to add/strengthen first-party, brand-led evaluation content (especially SoftwareApplication/FAQPage structured Q&A and crawlable comparison/pricing details) so AI can cite Custify directly for “vs/alternatives/pricing” prompts rather than relying on third-party review sites.
Based on audit of custify.com · Jun 8, 2026