AEO Score
1
Limited Presence
Avg Prompt Score
4
across 561 prompts
AI Share of Voice
4%
across 561 prompts
Critical Issues
4
critical + high
Shortlist Position
0/76
Not Visible · Customer Support Discovery
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Coveo Relevance Cloud is visible in
2Your visibility gap
Coveo Relevance Cloud surfaces in 0/76 Customer Support discovery prompts. Claim this profile to see which 76 prompts you're missing and how to win them.
Executive summary
Coveo is a B2B SaaS with strong third-party authority signals (Gartner Peer Insights profile exists, TrustRadius has reviews, and Coveo is cited as a Gartner Magic Quadrant Leader for Insight Engines). The biggest AI-citation blocker for your highest-value gaps is that Coveo’s site does not clearly own the “customer support software / help desk management / enterprise support tools” query cluster with first-party, crawlable evaluation content (especially comparison pages and SoftwareApplication/FAQPage-style evaluation surfaces). Highest-ROI fix: publish/expand first-party, crawlable evaluation pages that explicitly map Coveo to customer support use cases (enterprise, remote teams, non-profits, e-commerce) and add SoftwareApplication + FAQPage structured data so AI engines can cite Coveo for those shortlist queries.
Based on audit of coveo.com · May 7, 2026