AI Visibility
measured49/100
Frequently Cited · in Customer Success
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals29/100
Weak fundamentals
Avg Prompt Score
46
across 194 prompts
AI Share of Voice
46%
across 194 prompts
Critical Issues
5
critical + high
Shortlist Position
23/80
Niche · Customer Success Discovery
How AI Visibility breaks down
in Customer Success
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories ClientSuccess is visible in
1Your visibility gap
ClientSuccess surfaces in 23/80 Customer Success discovery prompts. Claim this profile to see which 57 prompts you're missing and how to win them.
Executive summary
ClientSuccess is already well-cited for discovery queries like “customer success solutions for SaaS companies” and has strong third-party authority signals (e.g., 424 G2 reviews and a Gartner Peer Insights product page). The biggest AI-citation risk is evaluation-stage coverage for enterprise + “how to manage customer relationships using customer success software” style workflow/JTBD questions—fix this with first-party, crawlable FAQ + comparison-style content that directly answers those gap queries.
Based on audit of clientsuccess.com · Sep 1, 2026