AEO Score
66
Strong Presence
Avg Prompt Score
14
across 572 prompts
AI Share of Voice
14%
across 572 prompts
Critical Issues
7
critical + high
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Capterra is highly likely to be cited by AI engines for evaluation and discovery prompts because it hosts first-party comparison tooling (e.g., /compare/) and extensive review content. The single highest-ROI fix is to ensure first-party, brand-led comparison pages explicitly covering the exact evaluation prompts (e.g., "How does Capterra compare to G2?" and "How does Capterra compare to TrustRadius?") are crawlable and structured as self-contained answer blocks; this unlocks the evaluation-stage query pattern that AI models use for shortlist formation.
Based on audit of capterra.com · Apr 16, 2026