AI Visibility
measured41/100
Frequently Cited · in Contact Center
measured from this brand's audit prompts
AEO Readiness
fundamentals56/100
Some gaps
Avg Prompt Score
1
across 300 prompts
AI Share of Voice
1%
across 300 prompts
Critical Issues
4
critical + high
Shortlist Position
0/80
Not Visible · Contact Center Discovery
How AI Visibility breaks down
in Contact Center
Composite = 50% coverage + 30% engine breadth + 20% position, measured across this brand's own audit prompts (it isn't in a tracked category rollup yet). Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories 3CX is visible in
2Your visibility gap
3CX surfaces in 0/80 Contact Center discovery prompts. Claim this profile to see which 80 prompts you're missing and how to win them.
Executive summary
3CX has strong B2B citation signals (G2: 546 reviews, 4.4★; TrustRadius: 137 reviews; Gartner Peer Insights profile exists) and crawlable, tiered pricing pages. The biggest AI citation risk is evaluation-stage coverage: 3CX lacks first-party, brand-led comparison pages specifically for “How does 3CX compare to Nextiva?” and “How does 3CX compare to Genesys Cloud CX?”, which prevents it from being cited for those high-intent queries.
Based on audit of 3cx.com · Jun 8, 2026