AEO Score
62
Growing Presence
Avg Prompt Score
65
across 18 prompts
AI Share of Voice
67%
across 18 prompts
Critical Issues
4
critical + high
Executive summary
Zoom is highly likely to be cited by AI engines for evaluation and trust queries because it has very large third-party review presence (e.g., G2 shows 56,065 Zoom Workplace reviews) and strong enterprise recognition signals (Zoom is described as a Gartner Magic Quadrant Leader for UCaaS in Zoom’s own materials). The single highest-ROI fix is to improve first-party, crawlable evaluation content on zoom.us—especially SoftwareApplication/FAQPage structured data and first-party “[Zoom] vs [Competitor]” pages—so AI engines can cite Zoom directly for comparison and pricing evaluation prompts rather than relying primarily on G2/TrustRadius.
Based on audit of zoom.us · Apr 22, 2026