AEO Score

62

Growing Presence

Avg Prompt Score

65

across 18 prompts

AI Share of Voice

67%

across 18 prompts

Critical Issues

4

critical + high

Executive summary

Zoom is highly likely to be cited by AI engines for evaluation and trust queries because it has very large third-party review presence (e.g., G2 shows 56,065 Zoom Workplace reviews) and strong enterprise recognition signals (Zoom is described as a Gartner Magic Quadrant Leader for UCaaS in Zoom’s own materials). The single highest-ROI fix is to improve first-party, crawlable evaluation content on zoom.us—especially SoftwareApplication/FAQPage structured data and first-party “[Zoom] vs [Competitor]” pages—so AI engines can cite Zoom directly for comparison and pricing evaluation prompts rather than relying primarily on G2/TrustRadius.

Based on audit of zoom.us · Apr 22, 2026