AI Visibility
measured19/100
Emerging · in AI Customer Support Agents
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals3/100
Weak fundamentals
Avg Prompt Score
24
across 102 prompts
AI Share of Voice
24%
across 102 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in AI Customer Support Agents
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Yuma AI is visible in
1Executive summary
Yuma.ai has strong AI-citation inputs for evaluation-stage queries via G2 (4.8/5 from 17 reviews) and clear first-party use-case coverage for e-commerce CX automation. The biggest citation risk is conversion-stage evaluation queries like “Yuma pricing” and “Yuma vs Zendesk/Gorgias” because the pricing page is a demo-request form (no public tiers) and first-party comparison pages appear to be competitor-led (e.g., “Yuma AI vs Gorgias AI” framing).
Based on audit of yuma.ai · Jun 5, 2026