AEO Score
3
Limited Presence
Avg Prompt Score
20
across 98 prompts
AI Share of Voice
20%
across 98 prompts
Critical Issues
4
critical + high
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Yuma.ai has strong AI-citation inputs for evaluation-stage queries via G2 (4.8/5 from 17 reviews) and clear first-party use-case coverage for e-commerce CX automation. The biggest citation risk is conversion-stage evaluation queries like “Yuma pricing” and “Yuma vs Zendesk/Gorgias” because the pricing page is a demo-request form (no public tiers) and first-party comparison pages appear to be competitor-led (e.g., “Yuma AI vs Gorgias AI” framing).
Based on audit of yuma.ai · Jun 5, 2026