AI Visibility
measured16/100
Emerging · in Customer Success
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals46/100
Some gaps
Avg Prompt Score
20
across 13 prompts
AI Share of Voice
20%
across 13 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Customer Success
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Catalyst.io is a B2B customer success platform, but AI citation readiness is constrained by weak first-party evaluation surfaces (notably pricing crawlability and likely missing/uncrawlable structured evaluation pages). The single highest-ROI fix is to publish/SSR a crawlable pricing + evaluation hub (including SoftwareApplication/FAQPage) so AI engines can cite Catalyst directly for “pricing” and “vs/alternatives” queries.
Based on audit of catalyst.io · Sep 1, 2026