AI Visibility
measured22/100
Emerging · in Customer Service & Support
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals54/100
Some gaps
Avg Prompt Score
2
across 540 prompts
AI Share of Voice
2%
across 540 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Customer Service & Support
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories SupportYourApp is visible in
2Executive summary
SupportYourApp is likely to be cited by AI engines for evaluation-stage queries because it has a visible G2 presence and a Gartner Peer Insights vendor page. The biggest citation risk is conversion-stage and evaluation-stage “pricing + comparison” queries: the site appears to use custom pricing/quote flows rather than clearly crawlable tiered pricing, and there’s no evidence of first-party “[SupportYourApp] vs [Competitor]” pages that AI can reliably cite.
Based on audit of supportyourapp.com · Jun 7, 2026