AI Visibility
measured42/100
Frequently Cited · in IT Service Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals5/100
Weak fundamentals
Avg Prompt Score
40
across 242 prompts
AI Share of Voice
40%
across 242 prompts
Critical Issues
4
critical + high
Shortlist Position
4/80
Not Visible · It Service Management Discovery
How AI Visibility breaks down
in IT Service Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Rootly is visible in
1Your visibility gap
Rootly surfaces in 4/80 It Service Management discovery prompts. Claim this profile to see which 76 prompts you're missing and how to win them.
Executive summary
Rootly is already cited for incident-management workflow queries (e.g., “tools to streamline incident management for IT teams” and post-mortem handling), but it is not consistently cited for high-intent shortlist queries like “top IT service management tools for enterprise organizations” and “best IT service management software for small businesses.” The single highest-ROI fix is to publish and index first-party, enterprise/industry-specific evaluation pages (e.g., “Rootly for enterprise IT service management” and “Rootly for educational institutions”) that directly map to those gap queries and include crawlable FAQ blocks.
Based on audit of rootly.com · Jul 14, 2026