AEO Score
78
Strong Presence
Avg Prompt Score
72
across 12 prompts
AI Share of Voice
72%
across 12 prompts
Critical Issues
5
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
proprofskb.com is a B2B SaaS knowledge base/help center platform with publicly crawlable pricing tiers (e.g., $0 free plan, Essentials $49/author/month, Business $79/author/month, Enterprise starting at $199.99). The biggest AI-citation risk is evaluation-stage comparison coverage: the site publishes “alternatives” listicles (e.g., Notion/Confluence/Zoho Wiki alternatives) but live search did not reveal first-party “[Brand] vs [Competitor]” pages or SoftwareApplication/FAQPage structured data, which reduces likelihood of being cited in “X vs Y” and “pricing” evaluation prompts.
Based on audit of proprofskb.com · May 6, 2026