AEO Score
74
Strong Presence
Avg Prompt Score
14
across 645 prompts
AI Share of Voice
12%
across 622 prompts
Critical Issues
4
critical + high
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
PagerDuty is highly likely to be cited by AI engines for incident-management evaluation queries because it has strong G2 authority (916 reviews, 4.5★) and first-party, competitor-specific comparison pages (e.g., PagerDuty vs incident.io, PagerDuty vs Opsgenie, PagerDuty vs Rootly, PagerDuty vs FireHydrant). The single highest-ROI fix is to strengthen structured-data coverage (SoftwareApplication/FAQPage) and ensure AI can reliably extract pricing + evaluation answers from crawlable, SSR-rendered pages for prompts like “How much does PagerDuty cost?” and “Is PagerDuty worth it for mid-market and enterprise IT operations teams?”.
Based on audit of pagerduty.com · Apr 2, 2026