AI Visibility
measured18/100
Emerging · in AI Customer Support Agents
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals53/100
Some gaps
Avg Prompt Score
50
across 14 prompts
AI Share of Voice
100%
across 3 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in AI Customer Support Agents
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
Netomi is a B2B enterprise AI agent platform with strong G2 social proof (16 reviews, 4.8★), but it is weak for AI evaluation/cost queries because pricing appears not to be publicly crawlable and first-party comparison pages for key rivals are not clearly discoverable. The single highest-ROI fix is to publish crawlable, first-party evaluation content that directly targets the evaluation query pattern (especially the exact comparison prompts and pricing/cost prompts) so AI engines can cite Netomi instead of third parties.
Based on audit of netomi.com · Aug 29, 2026