AI Visibility
measured25/100
Emerging · in Customer Service & Support
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals3/100
Weak fundamentals
Avg Prompt Score
27
across 304 prompts
AI Share of Voice
27%
across 304 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Customer Service & Support
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Level AI is visible in
3Executive summary
thelevel.ai is likely to be cited by AI engines for evaluation-stage queries because it has a strong G2 presence (199 reviews shown on G2) and first-party comparison pages (e.g., Level AI vs Verint/Fin). The single highest-ROI fix is to add/verify crawlable pricing + B2B structured data (SoftwareApplication/FAQPage/Organization) so conversion-stage and evaluation-stage answers can cite the brand’s own pages rather than only G2 and third-party content.
Based on audit of thelevel.ai · Jun 10, 2026