AI Visibility
measured16/100
Emerging · in Customer Service & Support
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals61/100
Some gaps
Avg Prompt Score
64
across 17 prompts
AI Share of Voice
100%
across 1 prompts
Critical Issues
6
critical + high
How AI Visibility breaks down
in Customer Service & Support
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
Krystal is likely to be cited by AI engines for evaluation-stage queries because it has a strong first-party presence on hosting/cloud services plus a substantial G2 review footprint (28 reviews, 4.9/5). The biggest risk for “conversion” and “evaluation comparison” queries is missing/unclear structured evaluation surfaces on krystal.uk itself (e.g., SoftwareApplication/FAQPage coverage and crawlable comparison/pricing context on the requested domain after redirect).
Based on audit of krystal.uk · Aug 29, 2026