AI Visibility
measured22/100
Emerging · in Customer Service & Support
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals41/100
Some gaps
Avg Prompt Score
50
across 1067 prompts
AI Share of Voice
50%
across 1067 prompts
Critical Issues
6
critical + high
How AI Visibility breaks down
in Customer Service & Support
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Glance is visible in
2Executive summary
Glance is a B2B cobrowse/visual engagement SaaS with some AI-citation traction via G2 (24 reviews, 4.5/5) and TrustRadius (4 reviews). The biggest risk for AI engines is evaluation-stage citation: there’s no clearly crawlable first-party “[Brand] vs [Competitor]” surface on glance.net, so models can’t reliably ground shortlist recommendations in Glance-authored comparison content.
Based on audit of glance.net · Oct 9, 2026