AI Visibility
measured42/100
Frequently Cited · in IT Service Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals4/100
Weak fundamentals
Avg Prompt Score
50
across 292 prompts
AI Share of Voice
50%
across 292 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in IT Service Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
FireHydrant is a B2B incident management/on-call SaaS with strong AI-citation inputs from G2 (142 reviews) and a publicly crawlable pricing page with explicit tiers and per-responder pricing. The biggest AI visibility risk is evaluation-stage citation: while FireHydrant has comparison-style content (e.g., PagerDuty migration pages), the site does not clearly expose first-party, indexable “[FireHydrant] vs [Competitor]” pages as a dedicated comparison surface.
Based on audit of firehydrant.com · Sep 21, 2026