AI Visibility
measured18/100
Emerging · in AI Customer Support Agents
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals65/100
Solid fundamentals
Avg Prompt Score
60
across 13 prompts
AI Share of Voice
100%
across 2 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in AI Customer Support Agents
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
eTurns is already strongly positioned for AI citation on evaluation-stage inventory control queries because it has 43 G2 reviews (4.2★) and publicly crawlable, tiered pricing on its own site. The biggest risk is conversion-stage and comparison-stage citation for prompts like "How does eTurns compare to Webgility?" and "How much does eTurns cost?"—you have pricing, but there’s no evidence of first-party "eTurns vs Webgility/EZO/Xero/QuickBooks Online" pages or B2B evaluation structured data (SoftwareApplication/FAQPage).
Based on audit of eturns.com · Aug 29, 2026