AI Visibility
measured16/100
Emerging · in Customer Service & Support
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals59/100
Some gaps
Avg Prompt Score
69
across 17 prompts
AI Share of Voice
100%
across 1 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Customer Service & Support
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
CoSupport AI is already reasonably citeable for evaluation and conversion queries because it has a live, crawlable pricing page with transparent tiers and strong third-party review presence (notably G2). The biggest risk for AI citation is evaluation-stage comparison queries ("[Brand] vs [Competitor]" / alternatives) where first-party comparison/structured evaluation pages are not clearly evidenced in search results; the highest-ROI fix is to publish and index brand-led comparison pages that are SSR-crawlable and structured for extraction.
Based on audit of cosupport.ai · Aug 29, 2026