AI Visibility
measured24/100
Emerging · in Contact Center
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals1/100
Weak fundamentals
Avg Prompt Score
9
across 325 prompts
AI Share of Voice
9%
across 325 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Contact Center
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Convoso is visible in
2Executive summary
Convoso is a B2B outbound contact center/dialer SaaS with strong G2 presence (252 reviews) and clear AI-citeable performance claims, so it’s likely to be mentioned in evaluation-stage answers. The biggest citation risk is conversion-stage evaluation queries: Convoso’s pricing is sales-led/custom-quote (no clear public tiers), which reduces AI engines’ ability to cite pricing and plan details.
Based on audit of convoso.com · Jun 8, 2026