AI Visibility
measured18/100
Emerging · in IT & Service Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals4/100
Weak fundamentals
Avg Prompt Score
3
across 415 prompts
AI Share of Voice
3%
across 415 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in IT & Service Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
console.com is a B2B IT automation/ITSM SaaS with strong first-party comparison content (e.g., /compare/console-vs-servicenow, /compare/console-vs-moveworks) and meaningful G2 review presence (15 reviews, 4.8/5). The biggest AI-citation risk is conversion-stage crawlability: pricing appears not to be publicly indexed with specific tiers/prices, which prevents AI engines from answering “Console pricing/cost” queries from first-party sources.
Based on audit of console.com · May 6, 2026