AI Visibility
measured33/100
Emerging · in Contact Center
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals3/100
Weak fundamentals
Avg Prompt Score
14
across 339 prompts
AI Share of Voice
14%
across 339 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Contact Center
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories CloudTalk is visible in
2Executive summary
CloudTalk is a B2B cloud calling/contact-center software brand with strong third-party review authority (notably 1,827 G2 reviews) and Gartner Peer Insights presence, so it’s likely to be cited for evaluation-stage shortlist queries. The single highest-ROI fix is to ensure first-party, crawlable evaluation content exists for AI comparison/pricing queries (especially SoftwareApplication/FAQPage structured data and crawlable pricing), because that’s where AI engines most often fail to cite the brand directly.
Based on audit of cloudtalk.io · Jun 8, 2026