AI Visibility
measured18/100
Emerging · in IT & Service Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals54/100
Some gaps
Avg Prompt Score
9
across 164 prompts
AI Share of Voice
9%
across 164 prompts
Critical Issues
6
critical + high
Shortlist Position
0/80
Not Visible · It Service Management Discovery
How AI Visibility breaks down
in IT & Service Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Alemba Service Manager is visible in
1Your visibility gap
Alemba Service Manager surfaces in 0/80 It Service Management discovery prompts. Claim this profile to see which 80 prompts you're missing and how to win them.
Executive summary
Alemba is a B2B ITSM vendor with strong third-party review presence on G2 (64 reviews, 4.0 rating) and TrustRadius (7 reviews, 7.3 score), so it can be cited for evaluation queries. The biggest visibility gap is discovery-stage ITSM shortlist queries (e.g., enterprise/education/remote teams) where Alemba is not consistently positioned with dedicated, crawlable pages that map directly to those buyer intents.
Based on audit of alemba.com · Aug 10, 2026