AI Visibility
measured40/100
Frequently Cited · in IT & Service Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals6/100
Weak fundamentals
Avg Prompt Score
22
across 434 prompts
AI Share of Voice
20%
across 422 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in IT & Service Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
Accelo is a B2B PSA platform with strong AI citation likelihood from third-party review ecosystems (G2 and TrustRadius exist; Gartner Peer Insights exists). The biggest AI citation risk is evaluation-stage crawlability/structured-data gaps—especially pricing being “request pricing” (not publicly tiered) and lack of confirmed SoftwareApplication/FAQPage structured data on first-party pages—so AI engines may cite third parties more than Accelo for “Accelo pricing” and “Accelo vs competitor” evaluation queries.
Based on audit of accelo.com · May 7, 2026